Instructions:

  1. Go to "Reviews" (in Management). Use the filters to view by class name, attendee name, rating, or date range (min date to max date). TIP: You may use multiple filters to make the job even easier.
  2. Navigate to the review that you wish to reply to and click on the "Send" icon at the end of the row. 
  3. Use the fields provided to reply to a public review, private feedback, or both.
  4. Click on "Send".
  5. Note that when you have responded to a review, there will be a small green icon at the right side of the review details page.

Related Articles:

How do reviews work?

Did this answer your question?