Instructions:

  1. Go to "Vouchers" (in Management).  Use the filters to view users by class, code, recipient name, or date range.  TIP: Use multiple filters to make the job even easier.  
  2. Navigate to the gift voucher order that you wish to edit and click on the recipient info ID. This will take you to the order page.  
  3. On the order page, navigate to the item in the "Cart Summary" and click on "Edit Detail" (pencil icon) to resend the voucher (Resend Confirm Email).  
  4. In the popup window, edit the order details and save your changes.

Related Articles:

How do I resend the payment confirmation email and the gift voucher to an attendee?
How do I issue a refund on a gift voucher order?

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