Frequently Asked Questions

24 articles in this collection
Written by Anna and Kym Huynh

I can’t log into my account. Help!

This resource is for WeTeachMe members or students.
Written by Anna
Updated over a week ago

How do I reset my password?

This resource is for WeTeachMe members and students.
Written by Anna
Updated over a week ago

I have a WeTeachMe voucher but I'm keen to attend a different class. Can I get my voucher exchanged?

Written by Anna
Updated over a week ago

How do I unsubscribe from the newsletter?

Written by Anna
Updated over a week ago

How do I subscribe to the WeTeachMe newsletter?

Written by Anna
Updated over a week ago

How do I remove a class from my watchlist?

Written by Anna
Updated over a week ago

I'd love to book a class but the dates don't work for me. Can you let me know when other dates become available?

Written by Anna
Updated over a week ago

How do I find classes in my city?

Written by Anna
Updated over a week ago

I received a gift card for my birthday. How do I use it to book a class?

Written by Anna
Updated over a week ago

I have a course voucher. How do I redeem it?

Written by Anna
Updated over a week ago

What is the difference between a gift card, a gift voucher, and a course voucher?

Written by Anna
Updated over a week ago

What is WeTeachMe?

Written by Kym Huynh
Updated over a week ago

What can I use WeTeachMe for?

Written by Kym Huynh
Updated over a week ago

Can I purchase a course for a friend or family member?

Written by Anna
Updated over a week ago

Do I have to be a teacher to create a course?

Written by Kym Huynh
Updated over a week ago

What is the difference between WeTeachMe courses and online courses on sites like YouTube?

Written by Kym Huynh
Updated over a week ago

I want to create a course but I don’t know the first place to start!

Written by Kym Huynh
Updated over a week ago

I created a course, now what?

Written by Kym Huynh
Updated over a week ago

Can I book multiple tickets?

Written by Kym Huynh
Updated over a week ago

How long can I book my class in advance?

Written by Kym Huynh
Updated over a week ago

What currency is payment made and accepted in?

Written by Kym Huynh
Updated over a week ago

Are payments made through WeTeachMe safe?

Written by Kym Huynh
Updated over a week ago

Is there a return and refund policy?

Written by Kym Huynh
Updated over a week ago

What is your trading address?

Written by Kym Huynh
Updated over a week ago