Home Payments & Reporting How to send a tax invoice to your customers through WeTeachMe

How to send a tax invoice to your customers through WeTeachMe

Last updated on Jun 24, 2025

You can attach a tax invoice/receipt as a PDF to customer notifications and keep a copy for your records.

Setting up your PDF Tax Invoice

First, you need to enable and configure the tax invoice feature in your WeTeachMe account. Follow these steps:

  1. Go to Add-Ons in Settings and enable the "PDF Tax Invoice" option.

  2. Configure the feature by selecting either Company or Individual/Sole Trader and entering the required details on the form. These details will appear on the tax invoice.

  3. Optionally, enable GST on all your listings or enable it individually for each listing.

  4. Save your changes.

How to View and Send a Tax Invoice to Your Customer

Once the feature is set up, you can view and send tax invoices to your customers:

  1. Go to Orders in Finance and use filters to find the specific order by customer name, email, status, or date range.

  2. Click on View Order or the icon on the right end of the row for the desired order.

  3. In the order page, go to Payment Activity and hover over the order record.

  4. Click the envelope icon to send or resend the confirmation email to the attendee, including the PDF Tax Invoice as an attachment.

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