Gain customer trust with a clear, consolidated refund policy.
Our new refund policy is designed to make things easier for both you and your customers. It ensures that your customers feel secure and confident when making a purchase, knowing they have the option to cancel if needed. Plus, it saves you time and effort by reducing the administrative burden of handling disputes and communication. It's a win-win situation for everyone involved!
Choose from 3 Consolidated Refund Tiers
To update your refund policy, go to SETTINGS > Company Settings > Refund Policy on your dashboard.
You can choose from three tiers to suit your specific needs: Strict, Moderate, and Easy.
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Strict Refund Policy: No refunds offered, but credit notes or transfers can be provided. Cutoff time and fees apply.
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Moderate Refund Policy: Refunds, credit notes, or transfers allowed within specified cutoff time. Fees may apply.
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Easy Refund Policy: Full refund, credit note, or transfer available if canceled before class starts.
Configure the options
Where is the refund policy displayed?
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Once your updated refund policy is set up on your dashboard, it will be displayed to the public on your WeTeachMe Marketplace profile.
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All listing pages before selecting a ticket.
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Customers will also be able to review it after selecting a ticket and before entering their booking details. And links can be found on the final checkout page when entering payment details.
Questions?
Feel free to send us a message at support@weteachme.com for assistance.