Need to follow up on a pending payment? Easily follow up on pending payments by sending a reminder email directly from your WeTeachMe Dashboard.
Here’s how to send a reminder email for a pending payment:
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Log in to your WeTeachMe account.
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Navigate to the "Orders" section on your Dashboard.
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Search for the attendee by their email or name, and then filter the results by "Pending" status to quickly locate orders with outstanding payments.
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Click on the attendee's Order ID to open the order details page.
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On the order detail page, hover over the payment activity section and click the "mail icon" to send a reminder email to the attendee.