Home Payments & Reporting How to adjust the payment amount or due date

How to adjust the payment amount or due date

Last updated on Jun 26, 2025

WeTeachMe gives you the flexibility to adjust payment amounts or modify due dates for orders with pending payments. This feature is especially helpful for managing special arrangements, partial refunds, or rescheduled payment plans—ensuring your records accurately reflect any changes.

Follow these steps when you need to modify a payment amount or its due date:

  1. Log in to your WeTeachMe account and go to "Orders" on your Dashboard.

  2. Search or filter to find the relevant attendee's order and click on the correct Order ID to view its details.

  3. In the order details, navigate to the Payment Activity section and click "Adjust Payment."

  4. Edit the details as needed (e.g., new amount, new due date), and add an internal note if necessary.

  5. Save your changes.

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