Build your brand through reviews by creating a positive feedback loop!
Reviews are a powerful tool for building your brand and promoting your classes. Here are the key steps to consider before, during, and after your class:
Before the class:
- To kickstart reviews, offer a free dry run for friends and family before launching to the public. Gather feedback to improve the class.
During the class:
- Mention that a review email will be sent five minutes before the class ends, prompting participants to leave a review while the experience is fresh in their minds.
After the class:
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Utilize the feedback received to address any gaps in information or class content.
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Respond to reviews to express gratitude and foster a connection with participants.
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Maintain existing reviews by adding new dates to the same listing instead of duplicating it, as duplicating would result in the loss of reviews.
Additionally, set up a Follow Up Email to send a personalized thank-you message 24 hours after the class, reminding participants to leave a review. Consider including a coupon code to encourage repeat attendance.
By following these steps, you can leverage reviews as social proof to attract more participants and enhance the reputation of your classes.