Empower customers to express interest in your classes and automatically notify them when new dates become available.
The waitlist feature is a powerful tool for capturing demand for your sold-out or upcoming classes. It allows interested customers to add their email to a waitlist and receive automatic notifications when new dates or tickets are released. This not only helps you gauge interest but also streamlines the process of filling new class spots.
Here's what you need to know about how the waitlist operates:
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The waitlist is automatically enabled for all your listings. You just need to choose when and how to notify your customers from it.
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You have the flexibility to send emails to your waitlist either directly from the listing's details or when you are in the process of creating a new date/ticket.
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Customers must have already added their email to the waitlist for a specific class to receive notifications for new dates or tickets for that class.
Instructions for creating a new date and notifying the waitlist simultaneously:
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Log in to your WeTeachMe account.
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Go to the Dashboard and select the listing where you want to add a new date.
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Navigate to the "Dates" tab.
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Click on "Add New Dates." Note: You can also add a new date to an existing schedule template.
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Enter the details for the new class date and enable the "Do you want to notify your Waitlist?" button. You will see the current number of people on your waitlist (e.g., 2).
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Choose the number of people on your waitlist that you want to notify about the new dates.
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Optionally, activate "Automatically notify next on waitlist while spots are available." This feature sends emails to the next people on the waitlist if there are available spots after the initial notifications. You can set a time delay (e.g., 30 minutes) for this feature.
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Please note that when a customer on the waitlist books for the class, their email address will be removed from the waitlist.
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The system stops sending automated emails once notifications have been sent to everyone on the waitlist or when the class is sold out.
If you have a waitlist managed elsewhere and want to import it into your WeTeachMe account, contact support@weteachme.com.