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Getting Started

New here? Here's everything you need to set up your account and publish your first class.
By Arlyn
• 14 articles

How the Membership feature works

Turn your students into members and offer special rates and incentives. If you have a loyalty program or members club for your business, maximize its potential with our Membership feature. By offering exclusive rates and incentives, you’ll build a base of loyal customers who are not only easier to retain and sell to, but who also become powerful advocates for your business. Membership Lowdown: - Member discounts on tickets are automated, eliminating the need for manual involvement or codes. Customers don't need to create a profile or password. - Their member email address is recognized automatically during checkout, applying the relevant discount. - Memberships can be purchased independently or alongside a class ticket. If a customer isn’t yet a member and a discount is available, they’ll be prompted to join during checkout. - Each membership type can have its own billing cycle (weekly, fortnightly, monthly, annually), with payments collected automatically on your behalf. How can I sell membership on my WeTeachMe account? Students can conveniently pay for their membership on your booking site (https://yourcompany.weteachme.com). The great news is that they can purchase the membership separately without having to book a class. It's a standalone purchase, allowing users to easily add the membership fee to their shopping cart. Can I offer incentives by membership level? Yes! You can set up multiple membership tiers, each with its own unique percentage discount. This allows you to tailor incentives based on the level of membership your customers choose. Can I offer membership on the WeTeachMe marketplace (https://weteachme.com/)? Not at the moment. This feature is currently exclusive on your booking site (https://company.weteachme.com). Can members book tickets on the WeTeachMe marketplace (https://weteachme.com/)? Absolutely! If you have enabled special-rate member tickets through the WeTeachMe marketplace, your members can easily purchase them there. (Find out more about opting-in through the WeTeachMe Marketing Program.) NOTE: To set up the Membership feature, you must have access to VIP Add-Ons. If you only see Basic Add-Ons on your dashboard, feel free to chat with us or email support@weteachme.com. Related Articles - How to configure the Membership feature on your account

Last updated on Jun 24, 2025

How to configure the Membership feature on your account

Help your members get the most out of your membership program. Make the most of our Membership feature to elevate your program. Sell memberships alongside your classes on WeTeachMe, grow your existing base, and enjoy the benefits—with no added effort or extra cost. [Learn more about our Membership feature.] To enable Memberships, ensure you have access to VIP Add-Ons. If you currently see only Basic Add-Ons, contact us at support@weteachme.com for activation. With Membership, you can create various levels (e.g., Silver, Golden, Premium), set automatic percentage-based discounts for ticket purchases, automatically apply discounts based on customer email addresses, and showcase your offering with multiple images on your membership page. Set Up the Membership Feature in Just a Few Steps To configure the Membership feature on your account: 1. Log in to your Dashboard, go to Settings, then click on Add-Ons. 2. Scroll down to the VIP Section and click Membership. Toggle the Configure button (it should turn green to indicate it’s active). 3. Start configuring your membership by providing a brief description and adding appealing images. 4. Enter membership details such as name, price, successive price (optional), membership credits (optional), percentage discount (optional), benefits, and additional information for booking confirmation emails. 5. Optionally, offer membership credits as discounts based on the membership fee. 6. Explain how the membership works and describe the program's mechanics (maximum 500 characters). Provide a detailed description of the membership program, including incentives and benefits. 7. Choose whether the membership price is a one-time fee or recurring, and select the preferred payment frequency. 8. Enable extra booking fields if you want to set up a custom membership form on WeTeachMe. 9. Review your membership setup and save your changes. Note: If you offer multiple memberships with percentage-based ticket discounts, the discount will be automatically applied to all tickets by default. You can disable this on a per-ticket basis if needed. Related Articles - How the Membership feature works

Last updated on Jun 24, 2025

How to install a checkout widget using JavaScript

Embed a checkout widget on your website (Ideal for Shopify and Squarespace). You can put a checkout widget on your website using WeTeachMe Embed JS API. If you need help with this, contact support@weteachme.com. How-to video for a Shopify Website - click here. 1. Including the Javascript File Add the below script to the head section in the page HTML. <script src="https://d26lh3frdun17.cloudfront.net/wtm_embed.js" data-turbolinks-track="reload"></script> Note: Attribute data-turbolinks-track is not necessary if your website is not using turbolinks. 2. Creating a Popup Checkout Widget Using the following HTML/Javascript code to add a "Buy Now" button on the webpage, when clicked shows the checkout flow. <button class="your-own-class wtm-book-button" data-token="1002105">Book Now</button> <script> window.wtmEmbedJS({ ele: ".wtm-book-button", // css query selector key: "best-school" // WeTeachMe Username listing: 1002105 // Listing ID (optional if using data-token on the button }); </script> To embed multiple checkout widgets on the same page, use the "data-token" attribute. Just make sure the value for "data-token" is a valid listing id from the same account. If both "listing key" and "data-token" are specified, only "listing key" will be used. Related Articles - How to install or integrate the booking system widget into your website or blog - How to create a menu structure for your mini-booking site using custom tags

Last updated on Jun 25, 2025

FAQs: Using Zoom and WeTeachMe to run online classes

Some of the frequently asked questions when using Zoom to run online classes on WeTeachMe. I don’t have a Zoom account. Creating a Zoom account is quick and easy. Choose your preferred plan and sign up. Which plan should I choose? Consider the Pro account if your classes run for more than 40 minutes. Compare Zoom plans for more details. Why Zoom and not Skype, Hangouts, etc.? Zoom is reliable with a rich feature set, making it suitable for running classes seamlessly. What does integrating Zoom with my dashboard mean? When you connect your Zoom account on your dashboard, email reminders for online classes will contain the Zoom link, simplifying participant access. My class has multiple sessions. How do I set this up online? Online class setup remains the same. Once you connect Zoom on your dashboard, email reminders will include the Zoom room link instead of a physical address. Can I record the class? You can record the class on your desktop using Zoom's local recording feature. Follow the provided instructions. If for any reason, you feel like you need your attendees’ consent to record a session, you may follow the instructions here. How do I show my attendees a second camera view? To switch camera views during a meeting, follow the instructions provided. Here's how. I'm the business owner with a pro plan and want one of my teachers who's on a free plan to host the class without having to be part of my plan, is this possible? ​Yes, the main account holder can transfer host permissions to a teacher, allowing them to host the class independently. Here's how. I want my teachers to start and host meetings/classes without me the main account holder being there, is it possible? Yes, this is possible. The feature allows teachers to start and host meetings without the main account holder's presence. Here's how. Can I promote on-demand online classes on WeTeachMe (pre-produced content or recordings of past live sessions)? Please contact our Sales Team at support@weteachme.com to discuss your needs.

Last updated on Jun 25, 2025

How to integrate Mailchimp with your WeTeachMe account

Add subscribers automatically to your own mailing list. Connecting your Mailchimp account to WeTeachMe allows you to effortlessly grow your subscriber list. Once integrated, customers will have the option to subscribe to your mailing list directly during the booking process, ensuring you can easily stay in touch with your audience. Here are the steps to integrate your Mailchimp into your WeTeachMe account. Mailchimp Instructions: 1. If you don't have a Mailchimp account yet, sign up for one by visiting: https://login.mailchimp.com/signup/. 2. Log in to your Mailchimp account. 3. To get your API key, go to this link: https://us1.admin.mailchimp.com/account/api/ 4. If you don't have an API key yet, click the "Create Key" button to generate one. 5. Once you have an API key, simply copy it and you're ready to go! WeTeachMe Instructions: 1. Log in to your WeTeachMe account. 2. Go to "Add-ons" and enable the Mailchimp feature. 3. Configure your Mailchimp settings by entering your Mailchimp API Key (the one you copied from your Mailchimp account). 4. Click "Test" and fill in the required fields. 5. Click "Save". That's it! Now your customers will be able to subscribe to your mailing list during the booking process. From this point forward, your customers will be able to easily subscribe to your mailing list as part of their booking process, helping you grow your audience automatically. Start building your mailing list with every booking! Connect your Mailchimp account today to streamline your marketing efforts.

Last updated on Jun 25, 2025

WeTeachMe Analytics Integration: Google Analytics and Facebook Pixel setup guide

Get more insights about your customers through analytics. Measurement is essential for effective management, as the maxim suggests. Tools like Google and Facebook offer built-in analytics to track user interactions with website content, providing insights on link clicks, the effectiveness of calls to action, and reader preferences. Similarly, by adding codes to your WeTeachMe dashboard, you can gain these valuable insights for your classes and workshops. Google Analytics Integration 1. Log in to your Google Analytics account and go to Admin. 2. Select your target account in the Account column. 3. Select your target property in the Property column. 4. Under Property, navigate to Tracking Info > Tracking Code. 5. Copy your Google Analytics tracking ID (displayed as UA-000000-2) at the top of the page. 6. Log into your WeTeachMe account and click on Company Settings in the left panel. 7. Click on Analytics Integration to edit. 8. Paste your tracking ID in the provided space. Facebook Pixel Integration If you haven’t created a Facebook Pixel yet, you can follow this guide from Facebook to get started. 1. Go to Events Manager in Facebook and open the Pixels tab. 2. Click on Set Up Pixel and choose the option to manually add pixel code to your website. 3. Copy the pixel base code. 4. Log into your WeTeachMe account and click on Company Settings in the left panel. 5. Open Analytics Integration to edit. 6. Paste the pixel base code into the designated space.

Last updated on Jun 25, 2025

Best Practices: What to do before, during, and after your class

Set yourself up for success with our 10 Step Launch Formula. Some best practices and top tips get more sales! After creating your first listing, follow these steps to simplify your business and help it grow: Top Tips: 1. Set your class dates early, ideally with a lead time of 3-4 weeks. If dates aren't finalized, create the listing anyway! And use the Waitlist feature to capture interest and notify potential customers once dates are live. 2. Focus on growing your email list using platforms like Mailchimp. Use a landing page or link customers to your mini booking site subdomain (yourbusinessname.weteachme.com) if your website is not ready. Before Class (10 Step Launch Formula): 1. Create special tickets to attract customers and fill classes faster, such as Early Bird or Bring-A-Friend offers. 2. Personalize booking confirmation, reminder, and follow-up emails to provide important information and offer special deals. 3. Connect your Mailchimp account to automatically add customer details and expand your database. 4. Improve your visibility on Google search by optimizing SEO Title Tags and Meta Descriptions. 5. Integrate WeTeachMe booking solution into your website and social channels to accept online payments. 6. Gather reviews and feedback before launching. Offer a free trial to friends and family, collect their reviews, and practice class delivery. 7. Enable private booking feature to receive requests for exclusive events like team building, private tuition, and special occasions. 8. Promote your listings on social media platforms. Use high-resolution images from sources like Unsplash. 9. Upload new dates for your class(es) before launching to promote or upsell during sessions. 10. Connect Google Analytics and Facebook Pixel to track user behavior and retarget visitors with ads in the future. During Class: 1. Have someone take pictures or make a short video to add to your listing. Encourage students to share their experiences on social media and tag your business. 2. Mention the review email that will be sent by WeTeachMe within 2 hours of the class finishing and inform students about potential prizes. Direct them to other available dates/classes. After Class: 1. Review feedback received before, during, and after the class. Update listings to address any gaps in information, improve images/prices, and make them more marketable. 2. Add more dates to your schedule, check for customers on your waitlist and notify them. 3. Notify customers in your Mailchimp database about new dates or offerings.

Last updated on Jun 26, 2025

How the waitlist feature works

Empower customers to express interest in your classes and automatically notify them when new dates become available. The waitlist feature is a powerful tool for capturing demand for your sold-out or upcoming classes. It allows interested customers to add their email to a waitlist and receive automatic notifications when new dates or tickets are released. This not only helps you gauge interest but also streamlines the process of filling new class spots. https://www.loom.com/share/29b0aff0c9744adf86093325c3d42959?sid=38bd1a5a-c3a3-491d-9efe-d5d292b5b842 Here's what you need to know about how the waitlist operates: - The waitlist is automatically enabled for all your listings. You just need to choose when and how to notify your customers from it. - You have the flexibility to send emails to your waitlist either directly from the listing's details or when you are in the process of creating a new date/ticket. - Customers must have already added their email to the waitlist for a specific class to receive notifications for new dates or tickets for that class. Instructions for creating a new date and notifying the waitlist simultaneously: 1. Log in to your WeTeachMe account. 2. Go to the Dashboard and select the listing where you want to add a new date. 3. Navigate to the "Dates" tab. 4. Click on "Add New Dates." Note: You can also add a new date to an existing schedule template. 5. Enter the details for the new class date and enable the "Do you want to notify your Waitlist?" button. You will see the current number of people on your waitlist (e.g., 2). 6. Choose the number of people on your waitlist that you want to notify about the new dates. 7. Optionally, activate "Automatically notify next on waitlist while spots are available." This feature sends emails to the next people on the waitlist if there are available spots after the initial notifications. You can set a time delay (e.g., 30 minutes) for this feature. 8. Please note that when a customer on the waitlist books for the class, their email address will be removed from the waitlist. 9. The system stops sending automated emails once notifications have been sent to everyone on the waitlist or when the class is sold out. If you have a waitlist managed elsewhere and want to import it into your WeTeachMe account, contact support@weteachme.com. Related articles - How to send an email to people on your waitlist

Last updated on Jun 26, 2025

Introducing the Class Pass feature

Automatically upsell customers! Offer prepaid passes at a discount. Introducing our Class Pass feature, designed to boost customer spending and foster loyalty. https://www.loom.com/share/976393007b9f4c079f1e1443504b1c1b?sid=26bcdbb8-3769-4a5a-8641-cfaa6730ee1f What is a Class Pass? A Class Pass is a prepaid pass offering multiple class credits for the same listing, making it easier to increase sales and retain customers. By offering Class Passes for multiple sessions, such as 4 or 10 class credits, you have the opportunity to generate higher revenue per transaction. Additionally, consider offering discounted Class Passes, like a 10-class pass with 2 extra classes for free, to improve class fill rates. Attendees can enjoy a streamlined booking experience by simply selecting a future date and entering a code. It's that easy! For example: Buy a 10-class pass and book 2 extra classes for free! Attendees can easily book their next session by selecting a future date and entering a code, skipping the usual process. It's simple and convenient! Is the Class Pass right for you? Create a Class Pass for a listing if: - You regularly offer the class, such as weekly or fortnightly, and plan to add more dates in the future. - The class content is suitable for repeat bookings. IMPORTANT: - To offer a Class Pass, create a new listing and choose the "Class Pass" option. - If you want to offer a Class Pass on an existing listing, create a new listing using the old class as a template. Instructions: 1. Log in to your WeTeachMe Dashboard and go to Listings. 2. Click on New Listing and select Start From Scratch. 3. Choose the Class Pass option. 4. Follow the prompts and enter the necessary information to create your listing. Tip: Consider adding "class pass" in the name and subheading to attract attendees. 5. In the Dates & Ticketing section, add multiple dates for the class. 6. Set up your ticket types in the ticket settings. You can create various types like regular tickets, 2 passes, 3 passes, 10 passes, etc. Hint: Mention the number of passes in the ticket name or description (e.g., "Includes 3 additional class credits"). 7. Next to the Number of Tickets field, you'll find the Class Pass field. Use the drop-down list to specify the number of credits offered with the Class Pass. 8. Once you're satisfied with the ticket setup, click on Done. 9. Save your changes. 10. Finish creating your listing and click on Publish Listing when you're ready. To view the number of class credits redeemed by the customer, check the order details page.

Last updated on Jun 27, 2025

Understanding the difference between workshops, term classes, events, class passes, on-demand classes, and private bookings

Navigate WeTeachMe's diverse listing types to best categorize and showcase your offerings. WeTeachMe provides various listing types to perfectly match the nature of your classes, workshops, and events. Understanding the nuances of each type ensures you categorize your offerings correctly, making it easier for customers to find and book what they're looking for. Overview of Listing Types Here's a breakdown of the different types of listings available on WeTeachMe: - Workshop: A one-off, interactive class that is open for public booking. - Term Class: A comprehensive course spanning several weeks or months, often involving multiple sessions. These usually follow a set schedule, such as a school calendar, especially common for kids' activities or progressive learning. - Event: A public or private gathering that may not primarily involve interactive learning. Events are more focused on attendance or participation rather than hands-on instruction. Examples include parties, conferences, and conventions. - Class Pass: A prepaid package that offers multiple credits for the same specific listing. This allows customers to purchase multiple attendances upfront, often at a discounted rate. - On-Demand Class: Features pre-produced content (e.g., video, audio, documents) that is accessible anytime after purchase. - Private Booking: A personalized booking for one-to-one or small group instruction that is not open to the general public. These are typically customized sessions arranged directly with the instructor.

Last updated on Jun 27, 2025

WeTeachMe Quick Start Guide

New to WeTeachMe? This guide is designed to help you hit the ground running. Bookmark this reference as you familiarize yourself with WeTeachMe and begin your journey to successful teaching and booking management. Understanding Your Offerings First, it's helpful to understand how different types of classes and events are categorized on WeTeachMe: - Understanding Listing Types: Familiarize yourself with the distinctions between workshops, term classes, events, class passes, on-demand classes, and private bookings. - How to Sell Online Classes: Get an essential overview of the steps and considerations for setting up and effectively selling your classes online through the WeTeachMe platform. Once you've successfully published your class draft on WeTeachMe, it's time to focus on getting bookings! Here are some effective strategies to drive ticket sales: - Accept bookings through your website by integrating your WeTeachMe mini-booking site into it. This will allow you to accept online payments. You can learn more about how to do this on WeTeachMe's website. - Promote your class on your Facebook and Instagram pages by updating your call-to-action button on your Facebook page to "Book Now" and linking it to your WeTeachMe booking site. You can also add your WeTeachMe profile or booking site URL to your Instagram bio or other social media channels. Here's how. - Create social media events and post your individual class listings on Facebook Events, Instagram Stories, and other social media channels. Important reminders: 1. Verify Your Identity: If you haven't already, please verify your identity. This is a mandatory step required to access your earned funds and continue accepting future bookings. You can learn more about how to verify your identity on WeTeachMe's website. 2. WeTeachMe's Marketing Program: Your classes with upcoming dates and active tickets will be automatically opted into WeTeachMe's Marketing Program. This broadens your reach and visibility on our platform. Tickets cannot be opted out. 3. Funds are released from pending 7 days after the order is completed, regardless of the class date. All cleared funds are automatically sent to your nominated bank every Friday at 4:30pm, but only if you have verified your identity and added your bank details. If you require any assistance or have questions as you navigate the platform, don't hesitate to reach out! You can contact WeTeachMe's Customer Support Team by emailing support@weteachme.com or by clicking on the chat button available on our website. Happy Teaching! ​ Related Articles - Best Practices: What to do before, during, and after your class

Last updated on Jun 27, 2025