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Managing Listings & Classes

Create, edit, and update your classes — from times and pricing to capacity and content.
By Arlyn
13 articles

When to duplicate a listing on WeTeachMe

Understanding when to duplicate a listing is key to effectively managing your offerings on WeTeachMe. Duplication is a powerful tool for significant changes, but it's important to know when to use it versus simply editing an existing listing. When Duplicating a Listing is Suitable Consider duplicating a listing in these scenarios: 1. When you have the same content but need to change the venue. 2. When you need to deliver the content in a different format (e.g., from in-person to online, or on-demand). 3. When you want to target a new audience profile (e.g., from beginners to intermediate, or from adults to kids). When to Avoid Duplicating a Listing Do not duplicate a listing in the following cases, as it can complicate your tracking and SEO: 1. If you only need to add new class dates or tickets, make minor edits, or update the existing listing. 2. Duplicating a listing means starting over with tracking orders, attendees, revenues, etc., which may not be suitable if you want to analyze performance over time. 3. Existing reviews from the original listing will not be carried over, affecting SEO. Why are reviews important for SEO? In summary, duplicating a listing is best reserved for significant changes that fundamentally alter the class offering, such as a new venue, a different format, or a completely new target audience. For minor updates, new dates, or consistent performance tracking, always edit your existing listing.

Last updated on Jun 26, 2025

How to add merchandise to a listing

Seamlessly offer your merchandise alongside your classes during the checkout process. Once you’ve added items to your list of merchandise, you can seamlessly include them with your class offerings. We recommend adding your merchandise items first before creating your classes. This allows you to quickly attach them as you build your tickets, streamlining the entire process. Follow these steps to make your merchandise available during class checkout: 1. In Listing Management section, select the specific listing you want to edit and click on its pencil icon. 2. Go to the "Listing Info" tab and find "Advanced Settings." Click the pencil icon next to it to open this section for editing. 3. Ensure the advanced option "Which merchandise items do you want offered during checkout?" is enabled. 4. Scroll down to locate the option to choose which merchandise items to offer during checkout. 5. You have two options for displaying your merchandise: - Enable "Offer everything" to automatically display all your available merchandise items at checkout. - Offer only specific merchandise: - Disable "Offer everything" and click the space provided to open the dropdown list. - Select the desired merchandise items from the list. Pro Tip: You can add multiple types of merchandise per ticket, but remember that WeTeachMe charges a booking fee for each item. 6. To remove a merchandise, click the "X" icon. 7. Make sure to save your changes.

Last updated on Jun 26, 2025

How to add merchandise to an existing order

Easily update a customer's existing order by adding new merchandise items. Need to add an extra uniform, tools, or other item to a customer's order after they've already checked out? WeTeachMe allows you to seamlessly add merchandise to an existing order, ensuring all purchases are consolidated and accurately tracked. https://www.loom.com/share/2b3c0ed3fb874841aee97b7f3afb89e9?sid=88eccd07-0e22-46af-9887-542e7042bdbd Instructions: Before you begin, make sure the "Merchandise" add-on is enabled in your account. To check, go to Settings > Add-Ons and enable Merchandise if it’s not already turned on. 1. In the "Finance" section, go to "Orders" and use the filters to locate the specific order you want to edit. 2. Click on "View Order" (or the icon on the far right) to open the order details. 3. In the Cart Summary section, click "Add Merchandise" in the lower right corner. 4. In the pop-up window, choose the customer’s name from the dropdown. 5. Click "Add Merchandise" in the Merchandise List, then find and select the item. 6. Choose the quantity. The charge will update automatically. If you want to change the amount, enter the desired value. 7. Repeat steps 6–7 for each additional item you want to add. 8. Tick the box to charge the customer for the merchandise. - If their card is stored, it will be charged directly. - If no card is stored, a pending payment reminder will be sent instead. 9. Finally, click "Add Merchandise" to complete the update. You can view the update and its details in the Activity section of the order. Related Articles - How to add merchandise to a listing

Last updated on Jun 26, 2025

How to add or edit a custom field on your listing

Gather specific attendee information by adding custom fields to your booking process. Need to collect extra details from your students during booking, beyond the standard fields? WeTeachMe's custom fields feature allows you to tailor your registration forms to gather specific information relevant to your classes, ensuring you have all the data you need for a smooth and personalized experience. https://www.loom.com/share/3e0accc2d3dd4d1e9b94c2e213df87be?sid=41e0e0da-f539-447c-b853-fe7eed299129 Before you begin, ensure the "Custom Booking Fields" add-on is enabled. Go to "Settings", then "Add-ons", and enable "Custom Booking Fields." Follow these steps to customize your booking fields for a listing: 1. Go to "Listings" in Listing Management and find the class you want to edit. Click "View Listing" (eye icon) to open its details. 2. In the Listing Info tab, scroll down to "Advanced Settings" and click the pencil icon. 3. Enable "Extra booking fields" from the options. 4. Scroll down to the list of custom booking fields and either enable an existing field or click "Add Custom Field" to create a new one. 5. If creating a new field, select its type (e.g., "Multiple Choice," "Yes/No," "Text Field") and follow the prompts to define it. 6. Create as many custom fields as needed and save your changes. Your new custom fields will be listed in "Custom Fields" (in Settings) and can be enabled in other listings. 7. You can also re-order these fields if desired.

Last updated on Jun 26, 2025

How to set up pro-rata pricing for your classes

Offer flexible pricing for students joining a term-based class part-way through by setting up pro-rata tickets. Pro-rata pricing allows you to adjust the cost of a class or course for students who join after the term has already begun, ensuring they only pay for the remaining sessions. This feature is particularly useful for term classes and helps you fill spots that might otherwise remain empty, maximizing your revenue. On WeTeachMe, you can achieve this by creating multiple tickets with staggered booking periods and corresponding adjusted prices. https://www.loom.com/share/f13de71dbebb4815af5d45a89d439c3f?sid=7d306036-f1ed-4ec0-957e-915723b63981 Follow these instructions to create tickets with pro-rata pricing for your classes: 1. Go to "Listings" and select the specific listing by clicking on "View Listing". 2. Open the "Dates" tab and click "Add New Dates". 3. Enter the start/end Date and start/end Time, then click "Done". 4. Add a Ticket Name that highlights the pro-rata being offered (Price and weeks left). 5. Create multiple tickets for the desired duration (e.g., Full Term, 3 Weeks left, 2 Weeks Left, Final Week). 6. Set up advanced settings for each ticket: - Full Term: Start Accepting Bookings = Immediately, Stop Accepting Bookings = When the Class Starts. - 3 Weeks left: Start Accepting Bookings = When Class Starts, Stop Accepting Bookings = 7 Days After Class Starts. - 2 Weeks left: Start Accepting Bookings = 7 Days After Class Starts, Stop Accepting Bookings = 14 Days After Class Starts. - Final Week: Start Accepting Bookings = 14 Days After Class Starts, Stop Accepting Bookings = 3 Weeks After Class Starts. 7. Once all tickets are set up, click "Save".

Last updated on Jun 27, 2025